Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

Substance misuse

Worried about someone taking drugs

View more videos - how drugs affect your mind.

Most commonly used drugs


a picture of some illegal drugs
Listed below are the most commonly used drugs, click on each option to find out more information about the drug, the effects, risks and the law:


Talk to FRANK have provided an A to Z directory of all drugs.

People sharing their stories about their experiences

Need some friendly, confidential advice from FRANK?


A picture of the frank logo
FRANK helps you find out everything you might want to know about drugs (and some stuff you don't):



If you want to talk, you can call FRANK, 24 hours a day, 365 days a year:

Telephone: 0300 1236600

Live chat

Have a friendly, confidential chat online from 2pm - 6pm (UK) on any day of the week.


Need a quick answer? Text a question and FRANK will text you back:

Text: 82111 


Whatever you want to know, FRANK will tell you, no questions asked.

Parenting support and advice

Get in touch

Getting the right help at the right time - contact Family Connect now!

Online enquiry form

  • Telephone: 0207 5537640

Al-anon for young people

  • Telephone: 020 74030888

Drug and Alcohol Service (NACRO)

  • Telephone: 01952 248221


  • Telephone: 0300 1236600

Port Of Call

  • Telephone: 0808 301 8589


STaRS Drug and Alcohol Services

  • Telephone: 01952 381777

A to Z of drugs

Visit the Talk to FRANK website for information about drugs, the effects, risks and the law: 

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

Find support near you

Visit the Talk to FRANK website to find support services near you.

Frequently asked questions