Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

Safety online

Check what your child is posting online

Lost control of a sexual/explicit image or video

If you are under 18 and an explicit or nude image of you has been shared online, we can confidentially help you to get it removed.

View further advice and support from the NSPCC about the dangers of sexting.

Parents guide to technology

mixture of technology devices

Childnet and UK Safer Internet Centre advise that they get a lot of questions about particular devices that children are using or asking for.

They have produced a guide to answer these questions and introduce some of the most popular devices, highlighting the safety tools available and empowering parents with the knowledge they need to support their children to use these technologies safely and responsibly:

Specific advice to certain age groups

Group of children all ages
internetmatters.org provide advice and support about what your children might be doing online and give you some simple, practical and easy advice on the steps you can take as a parent to keep them as safe as possible:

Internet Watch Foundation

What we do?

Featured story

You can anonymously and confidentially report child sexual abuse content, criminally obscene adult content and non-photographic child sexual abuse images

Don't wait.. report it now

Topics of interest

Childnet have produced a guide to answer any questions you may have, highlighting the safety tools available and empowering parents with the knowledge they need to support their children to use these technologies safely and responsibly:

Parenting support and advice

The parenting support section provides advice, support, tips and all aspects of parenting:

Useful documents

Get in touch

Getting the right help at the right time - contact Family Connect now!

Online enquiry form


Health Visitors 0 - 5 years - helping parents with their under 5's

  • Telephone: 01952 580375
  • Text: 07964 134107

Child Exploitation and Online Protection Centre (CEOP)

  • Telephone: 0870 0003344

Internet Watch Foundation (IWF)

  • Telephone: 01223 203030

Net Aware

  • Telephone: 0808 800 5002

School Nursing Service

  • Telephone: 01952 621340

 

Snapchat maps warning!

View the full article or download a parents guide to Snapchat.

NSPCC Net Aware

Stay up to date and keep your child safe in today's digital world, NSPCC Net Aware have provided guides to the social networks your kids use:

View guides for all social networks