Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

Useful contacts

ADFAM
Telephone: 020 75537640


Advisory Centre for Education (ACE)
Telephone: 0300 0115142


Al-anon
Telephone: 020 74030888


Ask Brook
Telephone: 07717 989023


British Eating Disorders
Telephone: 0845 6341414


British Heart Foundation
Telephone: 0300 3303311


British Nutrition Foundation
Telephone: 020 75577930


Bullying UK
Telephone: 
0808 800 2222


Carer UK
Telephone: 0808 8087777


Change4Life
Telephone: 0300 1234567 


Child Accident Prevention Trust
Telephone: 020 76083828


Child Exploitation & Online Protection Centre
Telephone: 0870 0003344


Childline
Telephone: 
0800 1111

Contact a Family
Telephone: 0808 8083555


Cruse Bereavement
Telephone: 0844 4779400


Cry-sis Helpline
Telephone: 08451 228669


Department for Children, Schools & Families
Telephone: 08700 0002288


Equality and Human Rights Commission
Telephone: 0808 8000082


Families and Friends of Lesbians and Gays
Telephone: 
0845 6520311


Family Lives
Telephone: 0808 8002222


Family and Parenting
Telephone: 020 79407510


Family Rights Group
Telephone: 0808 8010366


Food Standards Agency
Telephone: 020 72768829 


FRANK
Telephone: 0300 1236600


Kidscape
Telephone: 020 77303300


Mermaids
Telephone:  0344 3340550

Missing Persons Helpline
Telephone: 116 000


National Deaf Children’s Society
Telephone: 0808 8008880


National Domestic Violence Helpline
Telephone: 0808 2000247


NHS Direct
Telephone: 111


NSPCC
Telephone: 0808 8005000


One Parent Families/Gingerbread
Telephone: 0800 8020925


Samaritans
Telephone: 08457 909090


Victim Support Line
Telephone: 0808 168911


Young Carers
Telephone: 0844 8004361


YoungMinds
Telephone: 0808 8025544


Youth Justice Board for England and Wales
Telephone: 020 72713033


Local area numbers


NACRO (drug and alcohol)
Telephone: 
01952 248221


Family Connect
Telephone: 01952 385385


Information Advice Support Service (IASS)
Telephone: 01952 457176


Telford Support
Telephone: 01952 380400


Telford Sexual Health Service
Telephone: 0300 1230994

Samaritans 
Telephone: 01952 256161


Senior Parenting Practitioner
Telephone: 01952 385385 / 0808 2000247


Youth Offending Service
Telephone: 01952 385985


West Mercia Police (Non-emergency)
Telephone: 0300 3333000