Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

Building blocks for good behaviour

Ways to acknowledge your child's feelings

How to set boundaries and build positive relationships


A Picture of the N.S.P.C.C logo
The NSPCC have created a positive parenting guide offering parenting advice to new parents and those caring for young children or teenagers.


Please view the positive parenting guide.

Dealing with child behaviour problems

Visit NHS Choices for more information about dealing with child behaviour problems.

Parenting support and advice

Get in touch

Getting the right help at the right time - contact Family Connect now!

Online enquiry form

Family Lives

  • Telephone: 0808 8002222

Health Visitors 0 - 5 years - helping parents with their under 5's

  • Telephone: 01952 580375
  • Text: 07964 134107

HENRY - 8 week course

School Nursing Service
  • Telephone: 01952 621340


Encouraging good behaviour

Positive discipline

Setting consistent boundaries