Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

Talking with teenagers

Teens who don't talk

View more videos from Family Lives - Parent Channel TV.

Helpful videos - Parent Channel TV

Help your teen solve their own problems

Discipline for teens

My teen struggles to make friends

Family Lives - general advice and support

Relate - communicating advice and support

Relate - behaviour advice and support

Topics of interest

Parenting support and advice

Get in touch

Getting the right help at the right time - contact Family Connect now!

Online enquiry form

Family Lives

  • Telephone: 0808 8002222

School Nursing Service

  • Telephone: 01952 621340




Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

Free, safe and anonymous online support for young people.

Join Kooth | Kooth website

Monday to Friday - 12pm – 10pm
Saturday to Sunday - 6pm – 10pm