Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

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Parents and carers


Parentchannel.tv is a free video service designed to support and encourage parents and carers of children from ages 0-19, with a collection of over 200 videos addressing day-to-day questions and concerns spanning wellbeing, behaviour and learning. In producing these videos we have engaged experts and parents every step of the way.

Activities and clubs


Whether you are looking for things to do as a family, or somewhere for just your child, there is lots on offer across Telford & Wrekin.

Please visit our activities and clubs section for a range of ideas for keeping your family active and busy.



There are lots of different types of childcare that you can use depending on your situation and need:

childminders | day nurseries | pre-schools | out of school clubs | holiday playschemes

Childcare can help if you want to work, study or just need time to do other things. There are pros and cons for each type of childcare. Visit our childcare section to find out more and if you know what you are looking for, you can search for the right childcare for your family. You can also contact us on 01952 385385 or email familyconnect@telford.gov.uk.

The cost of the care varies from setting to setting, but you can find out ways to help towards these costs by visiting Childcare Choices or GOV.UK.

Telford & Wrekin only provide information on registered childcare. This means that the setting have met the legal requirements to register with Ofsted, the government organisation who register and inspect settings.

To find out more about the registration process, please visit the Ofsted website.

Parenting support


This Parenting Support Section is a guide for parents and carers of children and young people in Telford and Wrekin. It will give you practical advice and guidance to help you in the most important role of being a parent.