Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

Stress and anxiety (child)

About stress and anxiety

Helpful videos - Parent Channel TV

Anxiety in teens

Separation anxiety

Coping with anxiety

A picture of a depressed looking boy
Anxiety is our body’s natural alarm that tells us when we’re in danger. It can protect you from harm. But it can also happen for no obvious reason, get advice from Childline:


Coping with stress


A picture of a stressed girl
Most people feel stressed sometimes. And it’s completely natural. But that doesn’t mean it’s easy to deal with, get help from Childline:


A picture of a girl studying for exams
If you’re feeling stressed about taking exams, you aren’t alone. Get advice from Childline:

Panic attacks


A picture of a boy having a panic attack
Panic attacks are really common. They happen suddenly and you might feel like something bad is about to happen. No physical harm can come from having a panic attack, get advice from Childline:




A picture of a boy sleeping on a cushion
Lots of young people struggle to fall asleep at night. Thinking about school, people or events can leave you feeling restless. Get advice from Childline:


Parenting support and advice

The parenting support section provides advice, support, tips and all aspects of parenting:

Useful information

Childline provide useful information and support to help with teenagers:

Get in touch

Getting the right help at the right time - contact Family Connect now!

Online enquiry form

Family Lives

  • Telephone: 0808 8002222

Health Visitors 0 - 5 years - helping parents with their under 5's

  • Telephone: 01952 580375
  • Text: 07964 134107

School Nursing Service

  • Telephone: 01952 621340

Young Minds

  • Telephone: 0808 8025544



Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

Free, safe and anonymous online support for young people.

Join Kooth | Kooth website

Monday to Friday - 12pm – 10pm
Saturday to Sunday - 6pm – 10pm