Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

You are here: Home | Home | Parenting support | Bullying


What steps do I take?

  •  A Picture of a Signpost with supporting words on it, the words are, Advice, Support, Help, Assistance, Guidance and Tips
    Bullying behaviour is never acceptable.
  • Act immediately if you think your child is being bullied.
  • Encourage your child to tell and keep a diary.
  • Speak to your child’s school immediately if you have concerns.

It can be hard to know whether or not a child is being bullied, visit the NCPCC website for more information about spotting signs of bullying.

Different kinds of bullying

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Bullying can happen anywhere and be about anything.


Childline provide advice and support on different types of bullying:


Visit Childline for more information about the different types of bullying and whether it is banter or bullying.

Getting help and support


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Childline provide extensive advice and support with issues about bullying, please see the links below:

Building confidence after bullying

Visit Childline for more advice and support on building confidence after bullying.

Getting in touch with Childline 

Parenting support and advice

Get in touch

Getting the right help at the right time - contact Family Connect now!

Online enquiry form

Advisory Centre for Eduction (ACE)

  • Telephone: 0300 0115142


  • Telephone: 0800 1111

Family Lives

  • Telephone: 0808 8002222

Health Visitors 0 - 5 years - helping parents with their under 5's

  • Telephone: 01952 580375
  • Text: 07964 134107

HENRY - 8 week course


  • Telephone: 020 77303300

School Nursing Service

  • Telephone: 01952 621340


Kidscape - free workshops 

Parents and carers can take advantage of FREE anti-bulllying and assertiveness workshops for their child. Parents and carers also attend a separate workshop on the day where they are given expert knowledge of how to effectively support their child.

My child is a bully