Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

Frequently Asked Questions

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Home FAQ's


Your information will only be used to decide whether:

  • you or someone else is being harmed or may be harmed in the future
  • you or your family would benefit from help and support
  • a crime has been committed or could be committed in the future. 
Do you have a question?

If there is anything you would like to ask us, about our services, our work or how we can help you, then click the button below.