Welcome to the new Family Connect website

Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children's services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.

Frequently Asked Questions

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Only information that is relevant will be shared with other agencies where appropriate, this may include name, address, date of birth, presenting issues/ concerns and any previous history held by any of the partner agencies. All information shared will be held confidentially and securely by all partner agencies and all agencies must comply with Family Connect information sharing protocols. 

Do you have a question?

If there is anything you would like to ask us, about our services, our work or how we can help you, then click the button below.